2,595,750
2025 (latest)
CUSTOMER SERVICE REPS EMPLOYED
employed, May of each year · 2019–2025 · neither direction is "better" · BLS Occupational Employment and Wage Statistics (SOC 43-4051)
2,919,230
2019
2,919,230
high · 2019
2,595,750
low · 2025
−11%
since 2019
┊ dashed lines mark 2020 COVID-19 pandemic
Method & caveats. National employment from the OEWS national workbook for each May (TOT_EMP, detailed occupation). BLS cautions that OEWS estimates are not designed for year-to-year comparison: the survey pools three years of samples, and model-based (MB3) estimation began with May 2021. Values read from the seven national workbooks (2019–2025) and checked in with each file's hash.
Sources
Every value on this page is read from the publisher below. Current and historical source documents:
- https://www.bls.gov/oes/tables.htm
- https://www.bls.gov/oes/special-requests/oesm25nat.zip
- https://github.com/danielmiessler/substrate/tree/main/Data/US-Employment-And-Jobs
Data
| Year | Customer Service Reps Employed | Change |
|---|---|---|
| 2025 | 2,595,750 | −5% |
| 2024 | 2,725,930 | −5% |
| 2023 | 2,858,710 | −1% |
| 2022 | 2,879,840 | +3% |
| 2021 | 2,787,070 | −2% |
| 2020 | 2,833,250 | −3% |
| 2019 | 2,919,230 | — |
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