87.8
Aug 2026 (latest)
CUSTOMER SERVICE POSTINGS (INDEED)
index, February 1, 2020 = 100, monthly average of daily values, seasonally adjusted · 2020–2026 · higher is better · Indeed Hiring Lab, via FRED IHLIDXUSTPCUSTSERV
125.8
Nov 2022
141.5
high · Dec 2021
57.5
low · May 2020
−30%
since Nov 2022
┊ on the monthly chart the dashed line marks ChatGPT released (Nov 30, 2022)
Method & caveats. Indeed's US customer-service job postings (an Indeed title-based category, not SOC), indexed to February 1, 2020 = 100, published daily on FRED by Indeed Hiring Lab (7-day trailing average, seasonally adjusted); stored as the monthly average. Begins February 2020. Indeed revised its seasonal-adjustment method in November 2024 and restated history.
Sources
Every value on this page is read from the publisher below. Current and historical source documents:
- https://fred.stlouisfed.org/series/IHLIDXUSTPCUSTSERV
- https://github.com/hiring-lab/job_postings_tracker
- https://github.com/danielmiessler/substrate/tree/main/Data/US-Employment-And-Jobs
Monthly data
The publisher's own cadence, every period. The annual table below is derived from these values (annual average); the annual figures are what the almanac pages and the machine-readable exports carry.
| Period | Customer Service Postings (Indeed) | Change |
|---|---|---|
| Aug 2026 | 87.8 | −1% |
| Jul 2026 | 88.4 | +1% |
| Jun 2026 | 87.6 | −1% |
| May 2026 | 88.8 | −2% |
| Apr 2026 | 90.2 | −1% |
| Mar 2026 | 91.1 | −2% |
| Feb 2026 | 92.8 | +1% |
| Jan 2026 | 91.7 | +1% |
| Dec 2025 | 90.5 | +3% |
| Nov 2025 | 87.8 | −0% |
| Oct 2025 | 87.9 | −1% |
| Sep 2025 | 89.0 | +4% |
| Aug 2025 | 85.7 | +2% |
| Jul 2025 | 84.3 | +2% |
| Jun 2025 | 82.9 | +1% |
| May 2025 | 82.0 | −2% |
| Apr 2025 | 83.4 | −1% |
| Mar 2025 | 84.2 | −2% |
| Feb 2025 | 85.6 | −2% |
| Jan 2025 | 87.2 | −2% |
| Dec 2024 | 88.6 | −0% |
| Nov 2024 | 89.0 | −1% |
| Oct 2024 | 89.5 | −0% |
| Sep 2024 | 89.8 | −3% |
| Aug 2024 | 92.7 | −2% |
| Jul 2024 | 94.5 | +2% |
| Jun 2024 | 93.1 | −1% |
| May 2024 | 94.4 | −2% |
| Apr 2024 | 96.4 | −1% |
| Mar 2024 | 97.2 | −0% |
| Feb 2024 | 97.3 | −1% |
| Jan 2024 | 98.6 | −2% |
| Dec 2023 | 101.1 | −0% |
| Nov 2023 | 101.5 | −1% |
| Oct 2023 | 103.0 | −2% |
| Sep 2023 | 104.8 | −0% |
| Aug 2023 | 104.9 | +0% |
| Jul 2023 | 104.8 | −2% |
| Jun 2023 | 107.2 | −2% |
| May 2023 | 109.5 | −0% |
| Apr 2023 | 109.6 | +1% |
| Mar 2023 | 108.6 | −4% |
| Feb 2023 | 112.6 | −3% |
| Jan 2023 | 115.7 | −5% |
| Dec 2022 | 122.0 | −3% |
| Nov 2022 | 125.8 | −1% |
| Oct 2022 | 127.2 | −0% |
| Sep 2022 | 127.3 | −1% |
| Aug 2022 | 128.0 | −2% |
| Jul 2022 | 130.2 | −3% |
| Jun 2022 | 134.5 | −1% |
| May 2022 | 136.5 | −1% |
| Apr 2022 | 138.5 | −1% |
| Mar 2022 | 140.1 | +0% |
| Feb 2022 | 139.9 | +1% |
| Jan 2022 | 138.2 | −2% |
| Dec 2021 | 141.5 | +1% |
| Nov 2021 | 139.8 | +2% |
| Oct 2021 | 136.7 | −1% |
| Sep 2021 | 137.9 | +2% |
| Aug 2021 | 135.8 | −3% |
| Jul 2021 | 139.5 | +1% |
| Jun 2021 | 137.5 | +5% |
| May 2021 | 130.8 | +6% |
| Apr 2021 | 123.2 | +12% |
| Mar 2021 | 109.7 | +9% |
| Feb 2021 | 100.9 | +7% |
| Jan 2021 | 94.0 | +2% |
| Dec 2020 | 92.2 | −0% |
| Nov 2020 | 92.6 | +3% |
| Oct 2020 | 90.1 | +4% |
| Sep 2020 | 86.7 | +6% |
| Aug 2020 | 81.9 | +7% |
| Jul 2020 | 76.8 | +15% |
| Jun 2020 | 67.0 | +17% |
| May 2020 | 57.5 | −9% |
| Apr 2020 | 63.5 | −31% |
| Mar 2020 | 92.5 | −7% |
| Feb 2020 | 99.5 | — |
Annual data
| Year | Customer Service Postings (Indeed) | Change |
|---|---|---|
| 2026 | 89.8 | +5% |
| 2025 | 85.9 | −8% |
| 2024 | 93.4 | −13% |
| 2023 | 106.9 | −19% |
| 2022 | 132.3 | +4% |
| 2021 | 127.3 | +56% |
| 2020 | 81.8 | — |
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